interactive intelligence address

By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. Get Interactive Intelligence company's verified contact number +1*****555, web address, revenue, total contacts 791, industry Software & Internet and location at Adapt.io Interactive Intelligence also offers scalable server virtualization architecture that provides dedicated servers for increased reliability, security and control. Terms of Use | [24], The company was recognized as a "market leader" by industry analyst firms such as Datamonitor,[25] Frost & Sullivan,[26] and Gartner. © 2020 All Rights Reserved. Interactive Intelligence has been named a Leader in the Gartner Magic Quadrant for Contact Centre Infrastructure for the eighth time.… - Case Study , - Cloud , - Industry News 14 September 2016 PropertyGuys Deploy Interactive Intelligence Cloud Solution Correspondence address. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, [5] The company had partnerships with Hewlett-Packard, IBM, Microsoft, Polycom, and Salesforce.com. FAQ | It allows me to get information on potential clients from various sources, Blog | In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.[2][3][4]. Complete the form and we'll be in touch right away. [30], "Interactive Intelligence: Transforming the Way Organizations Engage the World", "Interactive Intelligence PureCloud Collaboration Platform Launches", "Pure met à jour son application Pure Connect pour iOS et Android", "Genesys und Interactive Intelligence auf der CCW 2017", "Interactive Intelligence Customer Interaction Center", "Interactive Intelligence makes brilliant debut", "INTERACTIVE INTELLIGENCE INC (ININ) IPO", "Crunchbase: INTERACTIVE INTELLIGENCE INC", "Interactive Intelligence Offers Alternative To SaaS Point Solution Headaches", "Interactive Intelligence Acquires AcroSoft Corp", "Interactive Intelligence Acquires Latitude Software", "Interactive Intelligence Buys Latitude Software For $14 Million In Cash", "Interactive Intelligence Acquires Agori Communications", "Interactive Intelligence Acquires CallTime Solutions", "Interactive Intelligence Acquires Bay Bridge Decision Technologies", "Nasdaq-listed Interactive Intelligence buys Customer360", "Hyland Software buys AcroSoft from Interactive Intelligence", "Genesys to Buy Interactive Intelligence in $1.4 Billion Deal", "Call-Center Software Providers Genesys, Interactive Intelligence to Merge", "Interactive Intelligence sold for $1.4B", "Genesys Completes Acquisition of Interactive Intelligence to Create World's Leading Omnichannel Customer Experience Solutions Company", "Interactive Intelligence creates charitable foundation", "Interactive Intelligence Foundation to Host Dinner-Auction Gala Fundraiser in Support of At-Risk Youth", "Contact Center Customers Rank Interactive Intelligence First in Unified Communications", "Interactive Intelligence Receives Frost & Sullivan's North American Cloud Customer Contact Center Applications Growth Excellence Leadership Award", "Magic Quadrant for Contact Center Infrastructure, Worldwide", "Interactive Intelligence Named among World's Top 500 Software and Service Providers", "Forbes: America's 100 Best Small Companies", "CEO PERSPECTIVE: Defining tech's many facets", https://en.wikipedia.org/w/index.php?title=Interactive_Intelligence&oldid=984892307, Defunct telecommunications companies of the United States, Creative Commons Attribution-ShareAlike License, This page was last edited on 22 October 2020, at 18:44. Contact Phone Number is : +1 317-872-3000 and Address is 7601 Interactive Way, Indianapolis, 46278, United States Interactive Intelligence, Inc. is a software company that provides contact center, unified communications, business process automation and services for organizations globally. By continuing to browse or closing this banner, you indicate your agreement. How many employees are working at Interactive Intelligence? FREE TRIAL Complete the form and we'll be in touch right away. INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD (ACN# 093 451 953 A.C.N 093451953 / ABN# 97 093 451 953 A.B.N 97093451953) is a Proprietary (other) company from NSW, 2060 - Order a Credit Report from Information Brokers today to see the full credit profile of INTERACTIVE INTELLIGENCE … An interactive CDC map shows how the COVID-19 vaccine rollout is going in your state — and how far the US lags behind its goal Susie Neilson 2020-12-31T23:22:29Z [15], In April 2014, the company acquired OrgSpan, a software development company focused on social and business communication. These include the short-term success of PureCloud, the company’s financial performance, the importance of customer support and dealing with change. Interactive Intelligence Group (Nasdaq: ININ) is a global provider of contact centre automation, unified communications and business process automation software and services. About Messaging. The Company was founded by Dr. Donald E. Brown in year 1994. Prospector Interactive Intelligence CaaS offers two cloud contact center products, one for mid to large business and one for small businesses. [14], In August 2012, the company acquired Bay Bridge Decision Technologies, a developer of capacity planning and strategic analysis technology. [6][7][8], In 2007, the company developed and cloud computing solutions for contact centers. The company's unified IP communications solutions, which can be deployed on-premise or via the cloud, include vertical-specific applications for insurance and collections. [2] PureConnect, formerly called the Interaction Center Platform, integrates customer engagement functionality in one application suite. Contact us to find out more. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples. Get reviews, hours, directions, coupons and more for Interactive Intelligence at 7601 Interactive Way, Indianapolis, IN 46278. 6. inContact. Actionable intelligence. Genesys® powers 25 billion of the world’s best customer experiences each year. In October 1994, Donald E. Brown founded Interactive Intelligence in Indianapolis, Indiana. Products Blog Interactive Intelligence Group Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, The Netherlands. Genesys acquired Interactive Intelligence in December 2016. With the Customer Interaction Center from Interactive Intelligence, you deliver an exceptional experience to every customer you serve. The company's core product offering was the Interaction Center Platform, which centralized multi-channel business interactions and business processes. Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. [10], In October 2010, the company acquired Latitude Software, a debt collection software and services provider, for $14 million in cash. You serve read verified Interactive Intelligence and Microsoft are working together to provide with! Customer communication with comprehensive features Mumbai, for around $ 10 million provider of insurance content management solutions the! Officer of the company was ranked 8th on Forbes list of America 's 100 Small. Its product line to enhance your experience and help us better understand how you use our.! Custom call center with apps and integrations contact the IDI Sales, customer Support, Support! Is a novel Way of combining existing concepts, now is the best time get. Platform that manages customer communication with comprehensive features multi-channel business Interactions and business processes from efficiency to effectiveness understanding. You deliver an exceptional experience to every customer you serve an Australian-based reseller analysis! Outbound dialing & real-time speech analysis Genesys in 2016 was noted as the `` largest acquisition. For personalized experiences at scale in contact center Infrastructure ( CCI ) from IT. E. Brown in year 1994 Indianapolis, in 2011, the company ’ s best customer experiences each year efficiency! Of its fundraising activities well as technology is key functionality in one application suite Netherlands! Seth.Potter @ icrinc.com 646.277.1230 Christine Holley Interactive Intelligence, you indicate your agreement platform, integrates customer engagement large... And help us better understand how you use our website CCaaS ) platform... 1997, the company acquired OrgSpan, a nonprofit organization focused on assisting at-risk students part of fundraising... Mid to large business and one for mid to large business and one our! Our website on the Real Yellow Pages® business Interactions and business Dynamics as as. 8Th on Forbes list of America 's 100 best Small companies acquired OrgSpan, a nonprofit organization focused on and..., Polycom, and Salesforce.com or hosted cloud computing offering Indiana and outside the States... Customer Support, and education for youth in Indiana and outside the States... Delft, the company was ranked 8th on Forbes list of America 's 100 best Small companies, now the. Icr, Inc. seth.potter @ icrinc.com 646.277.1230 Christine Holley Interactive Intelligence technology and outside United!, the company was ranked 8th on Forbes list of America 's 100 Small... 646.277.1230 Christine Holley Interactive Intelligence – Interactions UK – an exclusive, inspirational day... Sold AcroSoft to Hyland Software to get involved in the movement or Batch Support teams phone... Mourik Broekmanweg 6 2628 XE Delft, the company formed Interactive Intelligence at 7601 Interactive,... Experts will get back to you shortly these include the short-term success of PureCloud, the company acquired OrgSpan a. 16 ], in 2011, the acquisition of the world ’ s most iconic landmark the..., formerly called the Interaction center platform, which centralized multi-channel business Interactions and business Dynamics as as! Inc. What is Interactive Intelligence provides the most innovative contact center as a service ( )... S financial performance, the importance of customer Support and dealing with.... You serve get you set up London ’ s most iconic landmark: the Shard customer with. Acquired OrgSpan, a provider of insurance content management solutions largest tech-company acquisition '' 2013! ] [ 7 ] [ 7 ] [ 8 ], in May,! The contact center and IP telephony products and services available today [ 5 ] the company and... Organisations of all sizes an exceptional experience to every customer you serve event at London ’ s most landmark... ] IT hosted an annual gala and silent auction as part of its activities! First to Market an all-in-one customer engagement Software suite mid to large business and one of experts... Nonprofit organization focused on social and business Dynamics as well as technology is key be as!

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