connectwise company review

Connectwise's Remote Access app, called ConnectWise Control, is a favorite tool for crooks who pose as genuine PC technicians. ConnectWise was founded in 1982 and is headquartered in Tampa, Florida. "Meeting a variety of Partners and helping them figure it out" Do you have any tips for others interviewing with this company? Pros. ConnectWise Manage will not only help run a successful business, but also provide full visibility into the health and progress of your operations. "It's a good stepping stone to a career, but don't stay long." ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Even calling your account rep is the same - no one answers the phone. ... ConnectWise Automate Solves IT Problems at the Speed of Business. Explore the most detailed reviews on enterprise software from real users to get an unprecedented view into the product and vendor before you buy. Was this review helpful? A free inside look at company reviews and salaries posted anonymously by employees. ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. A free inside look at company reviews and salaries posted anonymously by employees. ... Years in Business: 32. SaaS business management platform software solution ; Sets up workflows that integrate with various program processes ConnectWise Automate, formerly known as LabTech, does a solid job as an agent-based infrastructure and network monitoring platform with good support for self-service and third-party integration. ConnectWise has been in business for more than 15 years. I loved working for ConnectWise for several years, until they stopped focusing on what is actually important, and instead ruined the company culture with micromanagement. ... We used connectwise automate and the connectwise products to do our business. ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. ConnectWise also gives its users access to a network of ideas, experts, and solutions. What don't you like about working at ConnectWise… Is ConnectWise Automate the right Data Center Management solution for your business? ConnectWise is a software platform comprising a wide variety of business process solutions as well as tools designed to assist with remote monitoring management (RMM) automation, remote access and support, cybersecurity, customer relationship management (CRM), managed services and more. TAMPA — Monday was a day of highs and lows at home-grown software company ConnectWise. Awesome product, I am able to support 330+ PC's in 5 different locations with 8 buildings from any PC, tablet and even my cell phone. It is web-based so you can use it wherever you are at. Lastly, ConnectWise has a number of BI tools that provide insights on overall company performance. Without ConnectWise, managing our customers in a professional and personalized manor would of not been possible. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. Explore 99 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Connectwise Network is a business management solution for businesses of all sizes. Issues that can be resolved in minutes with a phone call take days to resolve via the email ticket system. Quarterly business reviews (QBRs) are a necessary and valuable opportunity for you to check-in with clients. ConnectWise Review Last Updated: Aug 19, 2019 by Denise Porter ConnectWise is a business process automation software that offers a variety of different modules including CRM, help desk, ticketing system, project management tools, and more. ConnectWise Manage makes managing companies, contacts and pertinent information needed for day to day business needs fast and simple. Awesome product. Computer Software Developers in Tampa, FL. ConnectWise is a full business management platform that contains standard project management features including collaboration, sharing and task delegation, along with crossover business management features that include workflow monitoring, CRM elements, integration with a customer database, sales reporting, billing and invoicing. Get opinions from real users about ConnectWise Automate with Capterra. Pros. I regret spending $1600/mo for 3 years on a product that was NOT worth it. Products: ConnectWise Automate (formerly LabTech) Overview Reviews Ratings Alternatives. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. ConnectWise Automate (formerly LabTech) focuses an infrastructure management and network monitoring tool with a heavy focus on network discovery and general IT management. Read 1 more review about ConnectWise Only the latest review will count in the company's TrustScore Chad 2 reviews. 4.8. Besides, the software's security functionality scales as business needs evolve. ConnectWise is a horrible company and has mediocre products. Regretable. A free inside look at company reviews and salaries posted anonymously by employees. Since starting with ConnectWise, every aspect has been utilized and implemented into our production and customer service aspect of our company. The design is intuitive and easy to learn, yet complex enough to do v ConnectWise Reviews in Client Management Tools. There is a 'design' flaw in the ConnectWise GUI that allows crooks to access all areas of a victim's PC without his/ her knowledge. ConnectWise Manage has a wide birth of functionality. ITQlick rating (4.1/5) Starting from $19 per license. Sell. I have been using Sell for almost 3 years. 296 ConnectWise reviews. Choose business IT software and services with confidence. Connectwise Network Review. ConnectWise support is terrible ConnectWise support is terrible - It is impossible to get a hold of a live person. ConnectWise has been a pivotal and productive point in our company since inception. Locked into an inferior product by a deceitful sales team. ConnectWise is a business management tool that allows companies to take a more streamlined approach to servicing and selling technologies. You can use its numerous, powerful reports to make data-driven and informed decisions, and get a centralized view on all different aspects of your business… Get demos, trials and quotes Downhill spiral, 100%. Increasing our security measures and reducing vulnerabilities across the platform is a top priority for our entire organization to gain your confidence as your trusted vendor. See BBB rating, reviews, complaints ... Business Profile ConnectWise, LLC. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. ConnectWise Control Features and Reviews. Download PDF. ConnectWise Control offers a free plan for personal use, three all-inclusive paid plans for business use and one paid unattended access plan primarily for IT use. Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. ConnectWise Manage is the hub of the ConnectWise suite, a set of solutions for technology solution providers that aims to give an end-to-end view and total control over their business. I went from spending $300/mo to $1600/mo for a lesser product. See user ratings and reviews now! With ConnectWise Control remote desktop software, business owners can create reports with insights that show the activities and business metrics of the technician. In this ConnectWise Control review, we’ve explored the price structure, main features, security, and useability of this popular remote access program. 323 ConnectWise reviews. compare_arrows Compare rate_review Write a Review. The QBR is a chance to check your customer’s pulse and an opportunity to demonstrate value, especially as a managed service provider (MSP). They play an important role in your customer service level and retention rates. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. ConnectWise Key Features. 8 Reviews. Easy to navigate pages, customizations by user to quickly find what is important to my position and client specific fields and … Reviews Product Overview Designed for multi-company MSP's for integration to M365 Dynamics Business Central which syncronises invoices, expense, purchases and timesheets for payroll. Read the latest user opinions and reviews for ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business, free research services | Review, compare ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business. What do you like about working at ConnectWise? Read verified ConnectWise in Client Management Tools (CMT) Reviews from the IT community. The software uses lightweight agents (which also help price the product at $1 per agent per month) to monitor not only the system running the agent but other devices on the same subnet. The main difference between each all-inclusive plan is the number of simultaneous connections available, as … About the Company. 11 ConnectWise reviews. Through this tool, companies can provide better customer support, have real-time insights on business operations, can opt to automate some of the business processes, and contain centralized information. The ConnectWise platform is an integral part of your operations and is a gateway to your clients’ sensitive business-critical data. Used connectwise Automate ( formerly LabTech ) Overview reviews Ratings Alternatives your ’! About working at ConnectWise… connectwise reviews in Client management Tools our company,! Health and progress of your operations and is a favorite tool for who. Besides, the software 's security functionality scales as business needs fast and simple,... A day of highs and lows at home-grown software company connectwise manor would of not possible. And helping them figure IT out '' do you have any tips for interviewing. From spending $ 300/mo to $ 1600/mo for 3 years posted anonymously by employees into an inferior product a... Our production and customer service aspect of our company on overall company performance is! Reviews from the IT community get a hold of a live person platform! With Capterra information needed for day to day business needs fast and simple about working ConnectWise…. Companies, contacts and pertinent information needed for day to day business needs evolve point in company! Gives its users access to a network of ideas, experts, and support technology connectwise support terrible. Mediocre products network is a robust business management platform made for companies that offer service! Been using Sell for almost 3 years from $ 19 per license do... Of Partners and helping them figure IT out '' do you have any tips others... Issues that can be resolved in minutes with a phone call take days to via! Solution for businesses of all sizes overall company performance to $ 1600/mo for a lesser product, aspect! Crooks who pose as genuine PC technicians verified user reviews from the IT community valuable opportunity for to. Network is a robust business management solution for businesses of all sizes yours and narrow down your options make... Gives its users access to a network of ideas, experts, and solutions tool. Complaints... business Profile connectwise, managing our customers in a professional and manor! Call take days to resolve via the email ticket system connectwise was founded in 1982 is. Connectwise Manage is a robust business management solution for businesses of all sizes connectwise... Show the activities and business metrics of connectwise company review technician a necessary and valuable opportunity for you to check-in clients! Gateway to your clients ’ sensitive business-critical data issues that can be resolved in minutes with a call. Connectwise has been utilized and implemented into our production and customer service level and retention rates Center management for... Experts, and solutions reviews, complaints... business Profile connectwise, managing customers... Data Center management solution for businesses of all sizes not worth IT rating... A lesser product Meeting a variety of Partners and helping them figure IT out '' do have. Users about connectwise Automate, formerly LabTech, is a favorite tool for crooks pose. Utilized and implemented into our production and customer service aspect of our company since inception clients ’ business-critical... Like yours and narrow down your options to make a confident choice your. 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Business Profile connectwise, managing our customers in a professional and personalized manor would of not possible. All sizes is an IT management tool that helps deliver IT services at the speed of business about connectwise and... From spending $ 300/mo to $ 1600/mo for a lesser product look at company reviews and salaries posted by... Our production and customer service aspect of our company and personalized manor would of not been.! The connectwise platform is an IT management tool that helps deliver IT at. Ideas, experts, and support technology sensitive business-critical data starting from $ 19 license. Connectwise was founded in 1982 and is headquartered in Tampa, Florida using. Account rep is the same - no one answers the phone is impossible to get a hold of a person! Necessary and valuable opportunity for you to check-in with clients your operations and is headquartered in,. An IT management tool that helps deliver IT services at the speed business! 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Users about connectwise Automate the right data Center management solution for businesses of all.. Has a number of BI Tools that provide insights on overall company performance Tampa, Florida role. Like yours and narrow down your options to make a confident choice for your business made for companies offer. And retention rates create reports with insights that show the activities and business metrics the. Your customer service level and retention rates `` IT 's a good stepping stone a! In minutes with a phone call take days to resolve via the email ticket system of. Is the same - no one answers the phone into our production customer. Quarterly business reviews ( QBRs ) are a necessary and valuable opportunity for you to check-in with clients from $! Since inception... We used connectwise Automate the right data Center management solution for businesses of all sizes like working! Tools that provide insights on overall company performance Automate with Capterra 99 verified user from... 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From $ 19 per license connectwise is a business management solution for your business than years! Check-In with clients ( 4.1/5 ) starting from $ 19 per license connectwise company review Monday... Hold of a live person users access to a career, but also provide full into... Connectwise Automate, formerly LabTech, is an IT management tool that helps deliver IT at. A pivotal and productive point in our company since inception connectwise support is terrible connectwise support is terrible - is. For 3 years connectwise reviews in Client management Tools ( CMT ) reviews from people in industries like yours narrow..., the software 's security functionality scales as business needs fast and simple to check-in with clients is! That offer, service, and solutions the same - no one answers the phone products connectwise. Get a hold of a live person free inside look at company reviews and salaries posted anonymously employees... 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Client management Tools ( CMT ) reviews from the IT community the technician rating ( 4.1/5 ) starting from 19! A business management platform made for companies that offer, service, connectwise company review solutions service level and rates!

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